Last updated: 1 July 2025
Welcome to englishwithsue.com (“Website”), operated by an independent English teacher (“we”, “us”, or “our”). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information in compliance with the Protection of Personal Information Act (POPIA) of South Africa.
1. Information We Collect
We may collect and process the following personal information:
- Contact details: name, email address, and any other information you provide via our contact forms or email (e.g. [email protected]).
- Communication history: emails or messages exchanged with you.
- Usage data: information about your visit to our website, including your IP address, browser type, and pages visited (collected via cookies and analytics tools).
2. How We Use Your Information
Your information is used for:
- Responding to enquiries and communicating with you.
- Providing English lessons and related services.
- Improving our website and services.
- Complying with legal obligations.
We will not sell, rent, or share your personal information with third parties for marketing purposes.
3. Cookies
Our website may use cookies to improve your browsing experience. Cookies help us understand how visitors interact with the website. You can manage or disable cookies through your browser settings.
4. Storage and Security
We take reasonable steps to protect your personal information from loss, misuse, and unauthorized access, in line with the requirements of POPIA.
All information provided is stored securely. Communication via email (e.g. [email protected]) is monitored and protected, but we advise against sending sensitive personal data via email.
5. Your Rights Under POPIA
You have the right to:
- Access the personal information we hold about you.
- Correct or update your personal information.
- Withdraw consent or object to the processing of your data.
- Request deletion of your personal information (subject to legal and contractual obligations).
To exercise your rights, please contact us at [email protected].
6. Third-Party Services
We may use third-party tools or platforms (e.g. email services or video conferencing tools) to deliver lessons or communicate with you. These services may collect data in accordance with their own privacy policies.
7. Children’s Privacy
We do not knowingly collect personal information from children under 18 without parental or guardian consent. If you believe your child has provided us with personal data, please contact us.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated revision date. Continued use of the site means you accept the revised terms.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact: